https://jhssrnet.com/index.php/jhssr <p>The <strong>Journal of Humanities and Social Science Research (JHSSR)</strong> is a peer-reviewed scholarly journal devoted to exchanging the academic researchers and professional findings on all aspects of interdisciplinary studies in humanities and social science Research.</p> <p>This is an open access journal publishes Bi-monthly on the premise that there is a rising need to more proficiently manage and distribute scholastic concepts and research results in the academic and professional community without undue delay generally encountered in the journal editing process. The journal is operated by a globally oriented editorial board.</p> The Institute of Academic Research and Publication en-US Journal of Humanities and Social Science Research 2957-9236 <p><a title="creativecommons" href="https://creativecommons.org/licenses/by/4.0/" target="_blank" rel="noopener"><span class="cc-note"><img src="https://ijbssrnet.com/public/site/images/sahkashif/cc.png" alt="" width="88" height="31" /></span></a></p> <p><span class="cc-note">This Journal is licensed under a <a href="https://creativecommons.org/licenses/by/4.0" target="_blank" rel="noopener">Creative Commons Attribution 4.0 International License</a>.</span></p> https://jhssrnet.com/index.php/jhssr/article/view/3 <p><em>This study aims to determine the effect of organizational culture on organizational performance, the influence of transformational leadership on organizational performance, the influence of employee motivation on organizational performance, the influence of organizational culture on employee motivation, the influence of transformational leadership on employee motivation, knowing the influence of organizational culture on organizational performance through motivational variables. and knowing the effect of transformational leadership on organizational performance through motivational variables.</em></p> <p><em>This research was conducted at Mercubuana University involving 98 employees of the agency. Data analysis used path analysis by testing with a t-test. Data analysis using PLS (Partial Leaset Square) software.</em></p> <p><em>Based on the data analysis, the results obtained that the organizational culture variable has a significant effect on the performance of Mercubuana University partially. Transformational leadership has a significant effect on organizational performance partially. Motivation partially affects the organizational performance of Mercubuana University. Organizational culture also partially affects the motivation of Mercubuana University. Transformational leadership also partially affects the motivation of Mercubuana University. The influence of culture and transformational leadership affects organizational performance through motivational variables. Motivation is not a moderating variable.</em></p> Didik Surya Kahfi Imam Wibowo Djoko Setyo Widodo Copyright (c) 2022 Journal of Humanities and Social Science Research https://creativecommons.org/licenses/by-sa/4.0 2022-09-02 2022-09-02 1 1 1 9 10.47742/jhssr.v1n1p1 https://jhssrnet.com/index.php/jhssr/article/view/2 <p><em>This study aims to: 1) analyze the effect of service quality and brand image on customer satisfaction, 2) analyze the effect of service quality and brand image on customer loyalty, 3) analyze the effect of customer satisfaction on customer loyalty, 4) analyze the effect of service quality and brand image. on customer loyalty through customer satisfaction. The research was conducted at Bank BRI Kemayoran Branch Office with a research sample of 100 customers. The sampling technique used is a simple random sampling technique. The data analysis method used descriptive analysis and path analysis.</em></p> <p><em>The results showed that: 1) there is an effect of service quality and brand image on customer satisfaction, 2) there is an influence of service quality and brand image on customer loyalty, 3) there is an influence of customer satisfaction on customer loyalty, 4) customer satisfaction plays a role in increasing service quality on customer loyalty and customer satisfaction does not provide an increase in the brand image on customer loyalty.</em></p> Riswan Chandra Putra Ismail Razak Hary Indratjahyo Hero Wirasmara Kusuma Copyright (c) 2022 Journal of Humanities and Social Science Research https://creativecommons.org/licenses/by-sa/4.0 2022-09-02 2022-09-02 1 1 10 18 10.47742/jhssr.v1n1p2 https://jhssrnet.com/index.php/jhssr/article/view/1 <p><em>This study aims to: 1) To determine and test the direct effect of knowledge management and innovation on competitive advantage, 2) To determine and test the direct effect of knowledge management and innovation on organizational performance, 3) To determine and test the direct effect of competitive advantage on organizational performance and 4) To determine and test the indirect effect of knowledge management and innovation on organizational performance through competitive advantage. The research was conducted at the TVRI Jakarta office. The research sample consisted of 77 people consisting of supervisors, managers and directors. Consideration of sampling at midle and top management because they can provide in managerial decision making. Data analysis using path analysis.</em></p> <p><em>The results show that: 1) there is an effect of knowledge management and innovation on competitive advantage, 2) there is knowledge management and innovation on organizational performance, 3) there is an effect of competitive advantage on organizational performance, and 4) there is no influence of knowledge management and innovation on performance organization through competitive advantage on TVRI Jakarta.</em></p> Elprisdat Suharto Iwan Kurniawan Subagja Copyright (c) 2022 Journal of Humanities and Social Science Research https://creativecommons.org/licenses/by-sa/4.0 2022-09-02 2022-09-02 1 1 19 33 10.47742/jhssr.v1n1p3 https://jhssrnet.com/index.php/jhssr/article/view/4 <p><em>This study aims to determine the effect of transformational leadership and work discipline on organizational performance through simultaneous motivation, partially determine the effect of transformational leadership on organizational performance, determine the effect of work discipline on organizational performance partially, determine the effect of motivation on organizational performance partially, determine the effect of work discipline on organizational performance transformational leadership on organizational performance through motivation and knowing the effect of work discipline on organizational performance. The research was conducted on employees of PERUM Printing State of the Republic of Indonesia. Sampling involving 68 employees. Data analysis using path analysis.</em></p> <p><em>The result of transformational leadership and work discipline simultaneously have an important influence on organizational performance. The transformational leadership variable partially affects organizational performance. The work discipline variable partially affects organizational performance. The motivation variable partially affects organizational performance. The direct influence of transformational leadership on organizational performance is 0.282 while the indirect effect of transformational leadership through motivation on organizational performance is 0.177x0.230=0.0407, which means that the value of indirect influence is greater than the value of direct influence so that it can be concluded that the motivation variable as intervention variables. The direct effect of work discipline on organizational performance is 0.045 while the indirect effect of work discipline through motivation on organizational performance is -0.124x0.230 = -0.02852, which means that the value of indirect influence is greater than the value of direct influence so that it can be concluded that the variable motivation as an intervening variable.</em></p> Imam Wibowo Laras Putri Sari Dewi Hary Indratjahyo Copyright (c) 2022 Journal of Humanities and Social Science Research https://creativecommons.org/licenses/by-sa/4.0 2022-09-02 2022-09-02 1 1 34 39 10.47742/jhssr.v1n1p4 https://jhssrnet.com/index.php/jhssr/article/view/5 <p><em>This study aims to determine the effect of competence and communication on employee performance in the rectorate environment of Krisnadwipayana University and the leadership style variable as the intervening variable. The research was conducted on employees of the rectorate of Krisnadwipayana University. Sampling involving 72 employees. The type of data used in this study is primary data. The data analysis technique used is path analysis method, Coefficient of Determination Analysis, Classical Assumption Test, Trimming Model Analysis and Significant Test.</em></p> <p><em>Based on the data analysis, it is known that the competence and communication variables simultaneously have an important influence on employee performance. Competency variables partially affect employee performance. The communication variable has an effect on employee performance partially. The leadership style variable partially affects employee performance. The direct effect of competence on employee performance is 0.081 while the indirect effect of competence through leadership style on employee performance is 0.836 x 0.596 = 0.498, which means that the value of indirect influence is greater than the value of direct influence so that it can be concluded that the leadership style variable is an intervening variable. The direct effect of communication on employee performance is 1.117 while the indirect effect of communication through leadership style on employee performance is 0.178 x 0.596 = 0.106, which means that the value of indirect influence is greater than the value of direct influence so that it can be concluded that the leadership style variable is an intervening variable.</em></p> Bomer Pasaribu Moh Irpan Yudi Wahyudi. N Copyright (c) 2022 Journal of Humanities and Social Science Research https://creativecommons.org/licenses/by-sa/4.0 2022-09-02 2022-09-02 1 1 40 44 10.47742/jhssr.v1n1p5