R. C. Putra, I. Razak, H. Indratjahyo, and H. W. Kusuma, “The Effect of Service Quality and Brand Image On Customer Loyalty with Customer Satisfaction as A Mediation Variable: Case Study of Bank Bri Branch Office Jakarta Kemayoran”, JHSSR, vol. 1, no. 1, pp. 10–18, Sep. 2022, doi: 10.47742/jhssr.v1n1p2.